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+254 700 123 456

Mon-Fri: 8AM-6PM

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support@oto.co.ke

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Frequently Asked Questions

How do I purchase car insurance?

Simply fill out our 3-step form on the homepage with your details, vehicle information, and choose your preferred insurance package. Payment can be made via M-Pesa for instant coverage.

What documents do I need?

You'll need your ID number, KRA PIN, vehicle registration details, and a valid phone number for M-Pesa payments.

How quickly is my policy activated?

Your insurance policy is activated immediately after successful payment. You'll receive your certificate via SMS and email within minutes.

Can I make claims online?

Yes! Log into your dashboard to file claims, track their progress, and upload supporting documents. Our team will process your claim within 48 hours.

What payment methods do you accept?

We accept M-Pesa, bank transfers, and major credit/debit cards. M-Pesa is our recommended method for instant policy activation.

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